ElevenLabs· @ElevenLabs · X·· 10 小时前AI 评分
ElevenLabs 与 Banner Health 合作,用 AI 语音智能体接听患者电话
ElevenLabs 宣布与 Banner Health 合作,用 AI 语音智能体接听患者电话,从初级保健预约开始。患者全天候拨打后,ElevenAgents 可直接在 Banner 的电子病历中完成预约、改期或取消;需要人工时,通话会转接给带上下文的 Banner 工作人员。
We’re partnering with Banner Health to answer patient calls with AI voice agents, starting with primary care scheduling.
Patients call any time of day or night, and ElevenAgents books, reschedules, or cancels appointments directly in Banner’s electronic medical record. When a patient needs a person, the call transfers to a Banner team member with the necessary context.
Read more: elevenlabs.io/blog/banner-he…
来源:ElevenLabs · x.com