大型企业被迫承担供应商驱动的软件升级成本

AI 导读

美英大型企业报告将 28% 的软件预算花在并非自己选择的升级上，最近一次供应商驱动的变更平均每年耗费 $12.87M。78% 的企业承认安装后由主供应商决定软件何时及如何变更，95% 曾付费升级却预期会拖累业绩。当 AI 或数据项目受阻时，34% 将供应商驱动成本列为主因，56% 列为次因。

正文 · 原文

Large US and UK firms report spending 28% of software budgets on upgrades they wouldn’t have chosen.

Once the software is installed, 78% agree their main supplier decides when and how it changes. Refusing can mean losing support on core systems, so 95% have paid for an upgrade they expected to worsen results.

Their latest vendor-driven change cost $12.87M a year on average.

When their last AI or data project was slowed, paused or cancelled, 34% called vendor-driven costs a major factor and 56% a moderate one.