SawyerMerritt· @SawyerMerritt · X·· 11 小时前AI 评分
SpaceX 称 Starlink 客服中心用 Grok Voice 日均处理 2 万通电话
SpaceX 称 Starlink 客服中心使用 Grok Voice 每天接听 20,000 通客户电话，其中约 70% 无需人工介入即可解决，每四通销售电话中就有一通在挂断前完成购买。Grok Voice 3.0 每天还在 Tesla 车辆内处理数百万次对话。
SpaceX says @Starlink call centers use Grok Voice to answer 20,000 customer calls per day. ~70% are resolved with no human in the loop, and one in four sales calls ends in a purchase before the caller hangs up. Grok Voice 3.0 also handles millions of convos a day in Tesla vehicles.
来源：SawyerMerritt · x.com